Privacy Policy

Effective date: July 18, 2026
Last updated: July 18, 2026

Friendly Caregiver Seniors Care respects your privacy. This policy explains how we handle personal information when you visit this website, telephone us, email us, or submit a care inquiry.

Information we collect

• contact information such as your name, email address, and optional telephone number;
• general inquiry information, including your preferred contact method, general Winnipeg area, timing, support category, and message;
• communications exchanged while responding to your inquiry; and
• technical and security information produced by the website, hosting, anti-spam, analytics, and security services.

Please do not submit diagnoses, medical records, financial information, government identification numbers, a full street address, or other highly sensitive details through the website form.

How we use information

We use information to respond to inquiries, discuss requested services and scheduling, arrange consultations, operate and secure the website, prevent spam or misuse, understand website performance, maintain appropriate business records, and meet applicable legal obligations. Submitting an inquiry does not guarantee service availability or create a care agreement.

Consent and sharing

The inquiry-form checkbox authorizes Friendly Caregiver to use the submitted information to respond by email or telephone about the requested home-care services. It is not consent to unrelated promotional email or SMS marketing. We do not sell personal information. Limited information may be handled by authorized personnel and service providers that support hosting, forms, email, security, analytics, professional advice, or legal compliance.

Analytics and advertising measurement

Website analytics or approved advertising measurement may record general events such as a page view or completed inquiry. Names, contact information, support requests, and message contents must not be sent to analytics or advertising platforms.

Retention and safeguards

Friendly Caregiver is a small, owner-operated business. Website inquiries are delivered to us by email and are kept only as ordinary email correspondence; we do not maintain a separate database of website inquiries. We keep correspondence only as long as reasonably necessary to respond, provide requested services, maintain appropriate business records, and meet legal or insurance requirements, and we delete it when it is no longer needed. We use access controls, account authentication, software maintenance, backups, spam protection, and service-provider controls appropriate to the information. No transmission or storage method can be guaranteed completely secure.

Your questions and choices

You may ask about your personal information, request a correction, or raise a privacy concern. We may need to verify your identity and may limit a request where permitted or required by law.

Privacy contact: Loreta Stukaite
Email: friendlycaregiver@shaw.ca
Telephone: 204-798-0490